All Publications
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Financial Inclusion in the COVID-19 Era
Policy responses in West Africa
Financial Inclusion Story of Ride-Hailing: Stories from Gojek and Grab Drivers in Indonesia
Highlights from interviews with six ride hailing drivers their relationships with ride-hailing companies
Gendered Social Norms in Financial Inclusion
Key recommendations to donors and financial service providers
Harnessing Digital Technologies to Promote SMEs in the MENAP Region
How can SMEs leverage digital technologies to promote inclusive growth?
How the Development Sector Is Channeling Money to Digital Financial Services
Guiding funders to support the development of reliable and effective digital financial services systems
Impact of COVID-19 on Fintechs: Indonesia Report
Conversations with established and early-stage fintechs, venture capitalists, and fintech associations
Impact of the COVID-19 Pandemic on Micro, Small, and Medium Enterprises (MSMEs): Kenya Report
Recommendations for policymakers and financial service providers to support MSMEs
Inclusive Financial Integrity: A Toolkit for Policymakers
Complying with global AML-CFT standards while enabling the participation of low-income communities in the formal financial system
India's New Approach to Personal Data-Sharing
As more and more people begin to conduct transactions online, questions have emerged about how to provide millions of customers adequate data protection and privacy. India's solution to this challenge is account aggregators.
Municipal IDs Offer Cities Lessons for COVID-19 Cash Assistance Programs
Sharing lessons for establishing smooth cash assistance programs during the pandemic