Putting Transparency into Practice: Communicating About Pricing

The Smart Campaign and MicroFinance Transparency (MFTransparency) are complementary efforts to increase transparency in the microfinance industry and institutionalize strong client protection practices in the sector. While the Smart Campaign advances the client protection principles, MFTransparency specializes in deep technical knowledge of one of those principles, “transparency,” and supports analysis of a second, "responsible pricing." The Smart Campaign endorses the work of MFTransparency and promotes the use of their resources and expertise. This brief document describes how financial service providers observe the principle of transparency, current resources that exist to help providers understand and communicate their prices to clients, and information on where providers can find more information from the Smart Campaign and MFTransparency.