This year, the RFF will examine how rapidly emerging technologies when designed, deployed, and governed responsibly can help advance financial health, as artificial intelligence (AI) and digital innovation continue to reshape financial services. 

This enriched course on client protection (CP) is designed for learners looking to build the skills needed to conduct or analyze CP assessments, including internal teams of financial service providers, consultants, investment managers, network teams, researchers, and regulators. 

This year’s theme "Finance to Empower & Protect" reflects the core of Cerise+SPTF’s new 10-year strategy, focused on building a financial sector that protects, empowers, and supports customers as they navigate evolving challenges.

Based on research with 15 financial service providers and 585 borrowers across nine provinces in Cambodia, this first advisory note highlights five priority areas for strengthening responsible finance practices, with evidence-based recommendations.

Inaccessible interfaces, screen reader incompatibility and unintuitive layouts limit independent use and create “partial inclusion.” Two main issues limit inclusion in India and much of the world.

Initiated by Sophia Cramer, in coordination with Isabelle Guérin and Nithya Joseph, a group of 19 researchers and microfinance experts has called on the IFC to better integrate borrower-related risks into its Sustainability Framework and financial intermediary practices. 

Consumer credit frameworks need to be designed with comprehension and product design in mind. 

This faiVLive focused on better understanding the emerging risks of AI-powered cyberattacks, and sought to catalyze informed collective action in the financial inclusion community.

This year, the RFF will examine how rapidly emerging technologies when designed, deployed, and governed responsibly can help advance financial health, as artificial intelligence (AI) and digital innovation continue to reshape financial services.