Displaying 91 - 100 of 301
Consumer Protection and COVID-19: Borrower Risks as Economies Reopen
Recommendations for policy makers, regulators, and FSPs on how to focus on borrower’s needs without putting excessive stress on providers
Can Lenders Also Sell Insurance and Investment Products?
How to ensure the sale of appropriate non-credit products to microcredit customers
Innovation vs. Consumer Protection: Striking the Right Regulatory Balance
Five principles and five key actions to help build trust and confidence in Kenya’s digital finance ecosystem
Making Consumer Protection Regulation More Customer-Centric
Addressing demands from emerging market authorities to help them move toward a more customer-centric approach
Strengthening the Effectiveness of Uganda’s Consumer Protection Framework
An assessment of credit cost disclosures
A Customer-Centric Approach to Measuring Financial Needs
Key findings from a series of country-level pilot studies
Making Data Work for the Poor
With the rise of digital technologies, the use of personal data by private companies is growing rapidly. But how do we know they will use this data responsibly and in consumers’ best interests?
A Client Needs-Centred Approach to Financial Inclusion Measurement
Understanding how and why customers use different types of financial services
Risk-Based Customer Due Diligence: Regulatory Approaches
Weighing the pros and cons of risk-based approaches to customer due diligence
Handbook on Consumer Protection for Inclusive Finance
A practical resource for regulators and policymakers on consumer financial protection