Displaying 231 - 240 of 301
Guide / Toolkit

Investor/Donor Planning Guide for Implementing Client Protection Initiatives

Helping investors and donors to implement client protection principles
The Smart Campaign, The Smart Campaign
Paper

Consumer Protection Diagnostic Study

Providing financial consumer protection in Kenya
Flaming, M., Owino, A., McKee, K., Jentzsch, N., di Castri, S., Maina, B., Ochieng, M., Collins, D.,, Ahern, B., Financial Sector Deepening Trust Kenya (FSDK)
Guide / Toolkit

Customer's Rights and Responsibilities

How can MFI staff inform clients of their rights and responsibilities?
Sahayata Microfinance Pvt Ltd, The Smart Campaign
Guide / Toolkit

Smart Lending: Client Protection in the Individual Loan Process

Incorporating client protection practices into individual lending by MFIs
The Smart Campaign
Paper

Indebtedness of Microcredit Clients in Kosovo

The incidence of over-indebtedness & factors affecting indebtedness of microcredit clients in Kosovo
Pytkowska, J., Spannuth, S., Finance in Motion, Microfinance Centre (MFC), European Fund for Southeast Europe (EFSE)
Guide / Toolkit

Smart Lending: Client Protection in the Grameen-style Group Lending Process (India)

Incorporating client protection practices into group lending by MFIs in India
The Smart Campaign
Guide / Toolkit

Microfund for Women: Client Business Evaluation Toolkit

Presenting a toolkit to assess the repayment capacity of individual borrowers
Microfund for Women, The Smart Campaign
Case Study

Outlawing Flat Interest in Cambodia

Achieving pricing transparency in Cambodian microfinance
MicroFinance Transparency
Paper

Implementing the Client Protection Principles: A Technical Guide for Investors, 2nd Edition

This updated edition reflects the developments in implementation and practices over the past year.
Forster, S., Lahaye, E. et al, CGAP
Guide / Toolkit

Transparency in Promotions and Sales: A Checklist for Financial Service Providers

Improving transparency while marketing credit and savings products
The Smart Campaign