Leveraging Technology for Meaningful Financial Inclusion in Asia

This study aimed to understand the role of innovative technologies and how they might simplify financial inclusion for both potential providers and future users. It provides an overview of enabling fintechs that offer disruptive and innovative solutions, including start-ups, mobile financial services providers, and IT solution or platform providers. The study is based on extensive secondary research and stakeholder interviews with fintechs and financial service providers across six markets – Bangladesh, China, Malaysia, Myanmar, Nepal, and Vietnam. 

The research addressed the following key questions:

1. What are the key financial inclusion challenges in each market?
2. Where and how can fintech (technology solutions) address these constraints?
3. How conducive is the environment in the country for the market supply of fintech solutions? 
4. What are specific challenges that fintechs and FSPs face in addressing target segments?