All Publications

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Paper

Building Resilience Through Financial Inclusion: A Review of Existing Evidence and Knowledge Gaps

What do we know about the role financial services play in low-income families' resilience?
Paper

Client Protection in Middle East and North Africa

Regional implications of the Smart Campaign
Paper

Early Lessons on Regulatory Innovations to Enable Inclusive FinTech: Innovation Offices, Regulatory Sandboxes, and RegTech

Interviews with over 40 regulatory authorities and other subject matter experts in 20 economies
Paper

Engaging HR Leaders in Digital Learning: A Market Scan

Identifying market gaps for digital learning services which meet the needs of HR professionals

Paper

European Microfinance Award 2018: Financial Inclusion Through Technology

Highlighting the role of technology innovations in expanding access to financial services
Paper

Impact of Financial Inclusion in Low- and Middle-Income Countries: A Systematic Review of Reviews

Findings show financial inclusion interventions have very small and inconsistent impacts
Paper

India Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Paper

Landscape Assessment of Retail Micro-Merchants in Bangladesh

Comprehensive review surfacing hidden needs and opportunities in the market segment