All Publications
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Digital Financial Services Measurement Framework
A set of digital payments indicators serving as a platform to generate further discussion
Financial Inclusion and Digital Finance in the Arab World: Current Status and Future Priorities
How can digital finance lead to a greater financial inclusion?
Financial Inclusion Report 2018
Report with financial inclusion data from Colombia as of December 2018
Handbook on Consumer Protection for Inclusive Finance
A practical resource for regulators and policymakers on consumer financial protection
Young People in Africa: Research Showing Opportunities for Financial Service Providers in Morocco, Nigeria and Senegal
Insights on how young people manage their money
A Client Needs-Centered Approach to Financial Inclusion Measurement
Innovative financial inclusion data framework focused on customers financial needs
A Customer Centric Lens for Good Agricultural Practices
Tailoring products and services to the specific needs of smallholder farmers
Did You See My Tweet? Monitoring Financial Consumer Protection via Social Media
A new channel to measure consumer experience and keep providers accountable
Fonkoze’s CLM Ultra Poverty Programme
Understanding and improving child development and child well-being