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Ethical Treatment of Clients
Setting standards, principles to protect clients while providing microfinance services
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Freedom from Hunger's "Statement on Ethical Treatment of Clients" was approved by the Trustees of Freedom from Hunger in June 2004 and applies to all Freedom from Hunger affiliates. It recognizes that poor people need access to financial as well as non-financial services that are provided in an ethical, dignified, transparent and equitable way. This Statement focuses on setting standards for how clients should be treated by Freedom from Hunger and its local partners.
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