Displaying 21 - 30 of 37
Customer's Rights and Responsibilities
How can MFI staff inform clients of their rights and responsibilities?
Transparency in Promotions and Sales: A Checklist for Financial Service Providers
Improving transparency while marketing credit and savings products
Loan Agreement for Small Business Clients (JSC MFO Crystal)
Moving towards transparency by using simple language in loan contracts
Investor/Donor Planning Guide for Implementing Client Protection Initiatives
Helping investors and donors to implement client protection principles
Smart Lending: Client Protection in the Grameen-style Group Lending Process (India)
Incorporating client protection practices into group lending by MFIs in India
Smart Lending: Client Protection in the Individual Loan Process
Incorporating client protection practices into individual lending by MFIs
Microfund for Women: Client Business Evaluation Toolkit
Presenting a toolkit to assess the repayment capacity of individual borrowers
Implementing an Industry Code of Conduct at Pakistan Microfinance Network (PMN)
Committing to better client protection policies
Beyond Codes: The Foundation for Client Protection in Microfinance
Examining practical cases of how consumer protection codes of conduct are implemented
Customized IT at Caja Morelia Safeguards Client Data
Ensuring client data protection through data management system