Guide / Toolkit
Performance Indicators for Microinsurance: A Handbook for Microinsurance Practitioners
A tool describing principles and indicators for measuring microinsurance performance
This handbook for microinsurance practitioners describes nine key principles and ten key performance indicators that are integral to the management of a microinsurance program. The handbook states that all types of microinsurance providers will be able to use these principles and indicators. The handbook also includes sample performances for each indicator to help understand issues and challenges in calculating them.
The handbook also discusses specific interpretation issues, stating that:
- Microinsurance programs are highly variable and differ with respect to products, modes of distribution, management capacity, etc;
- Comparison between program sometimes becomes artificial and should be done with caution;
- Benchmarking helps managers to compare the performance of their programs with industry peers and identify ways of performing better.
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