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FinDev Blog
Agent Gender Matters, but How to Recruit and Retain Women Agents?
This blog post shares four strategies to help FSPs overcome the obstacles they face in onboarding female agents and create an environment that encourages women to join and thrive as agents.
By Anusha Jain, Rahul R. Sinha, Grameen Foundation India
FinDev Blog
A Win for Women in Rwanda
Mobile money – and concerted efforts by government and mobile money operators to promote it - has helped reduce the financial inclusion gender gap. But more needs to be done.
By Christine Hougaard, Fiacre N. Mushimire, Cenfri
FinDev Blog
Sweeter Prospects for Cocoa Farmers
Cocoa is one of the world’s most prized foods, but the smallholder farmers in Cote d’Ivoire who produce it live in extreme poverty. Formal land ownership can improve their financial outlook.
By Scott Graham & Anahit Tevosyan, Finca International
FinDev Interview
A Chatbot Named BOB and Other Consumer Protection Measures in the Philippines
Atty. Charina B. De Vera-Yap shares how the Philippine Central Bank is using a customer-centric approach to update regulations and better protect Filipino consumers.
FinDev Guide
Guide to Financial Consumer Protection in the Digital Era
Consumer risks are increasing with the growth of digital finance. The resources in this FinDev Guide share good practices, solutions and tools to ensure that consumers achieve positive outcomes in their financial journey.
FinDev Interview
Why We Need a Responsible Digital Finance Ecosystem
Eric Duflos of CGAP discusses recent findings on consumer risks and how to address them.
FinDev Blog
Financial Inclusion for Refugees and Migrants in Latin America
Five lessons from the IFC and UNHCR joint initiative that are key in advancing financial inclusion for refugees and migrants.
By Micol Pistelli, Ricardo Garcia Tafur, UNHCR & International Finance Corporation (IFC)
FinDev Interview
Financial Inclusion and Climate Action: An Emerging Policy and Advocacy Agenda
In this interview, Peter McConaghy shares how the UNSGSA is working to advance inclusive green finance at the global and country levels.
FinDev Blog
Exploring New Markets Through Disaggregated Customer Data
A new tool from the WSBI’s Scale2Save initiative makes public datasets in Nigeria more accessible for gathering customer data and insights.
By Hanna Laufer, Scale2Save
FinDev Interview
Investing in Gender Diversity and Women’s Leadership
Adama Bah of Oikocredit shares how her organization works with financial service provider partners to advance women’s economic empowerment.