Results of Survey on the Unbanked Market

The Center for Financial Services Innovation (CFSI) conducted an informal survey during BAI's Retail Delivery Conference and Expo in Las Vegas during November 2004 to get a feel for the financial services industry's interests in and experiences with under-banked markets.Twenty-five pre-conference attendees of 'The Road to Assets: Transforming Underbanked Consumers to Valuable Customers' provided insights on financial services banks and credit unions are interested in to reach the underbanked clients and the major obstacles they see to developing financial markets for low-income clients.