Guide / Toolkit

Social Performance Assessment System Design, Development and Institutionalization

How can a Social Performance Assessment System help improve performance?
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This presentation states guidelines for:

  • Analyzing information from the social performance assessment system;
  • Describing the social performance assessment system components;
  • Detailing the process of the social performance system development and institutionalization.

The presentation also presents a stepwise framework for adequately utilizing social performance assessment:

  • Analyze and report routine data;
  • Verify against targets;
  • Identify priority areas for exploration;
  • Set goals and develop research plan;
  • Further analyze the existing data;
  • Brainstorm causes and set hypotheses;
  • Conduct follow-up research and learn to improve.

About this Publication

By Pawlak, K.
Published