MFT 2026 – Deepening Personal Connections to Clients in a Digital Era

AI is changing how we understand clients. Are we using it to get closer to them or further away? That's the question at the heart of the Boulder Microfinance Training (MFT) 2026, a two-week intensive for senior financial inclusion leaders hosted by the Boulder Institute of Microfinance. 

MFT 2026 will explore how AI tools and data analytics can reveal richer client insights, and how human-centered design helps transform those insights into products that build trust, resilience, and long-term impact. Through immersive sessions and real-world cases, you’ll learn to pair digital innovation with grounded field practice—so that every new feature, policy, or process ultimately strengthens the client relationship.

Key Topics:

• AI tools & data analytics for client insight and risk management. 
• Client-centric product design, from prototype to scale.
• Digital finance for rural areas, including USSD & agent networks.
• Finance for women: intentional design and measurement.
• Climate resilience & green financial products.