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The Use of Agents by Digital Financial Services Providers
As distribution of digital financial services through agents increases, this Technical Note focuses on regulating agent models within an enabling framework that fosters financial inclusion.
Making Data Work for the Poor
With the rise of digital technologies, the use of personal data by private companies is growing rapidly. But how do we know they will use this data responsibly and in consumers’ best interests?
Fair Play: Ensuring Competition in Digital Financial Services
Providing guidance to financial sector regulators for identifying anti-competitive behavior
A Tale of Two Sisters: Microfinance Institutions and PAYGo Solar
Insights into the future of partnerships of microfinance institutions
Risk-Based Customer Due Diligence: Regulatory Approaches
Weighing the pros and cons of risk-based approaches to customer due diligence
The Future of G2P Payments: Expanding Customer Choice
How can governments modernize the way they deliver social welfare payments?
Using Satellite Data in Financial Inclusion
How service providers can use satellite data and advanced analytics techniques to reach customers
Emerging Evidence on Financial Inclusion: Moving from Black and White to Color
Painting a more nuanced picture of the role of financial services in the lives of the poor
Data-Driven Segmentation in Financial Inclusion
How financial services providers can use data analytics to better segment and serve customers