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60 Decibels Microfinance Index

Explore four years of global microfinance insights, from 2022 to 2025. Each edition of the Index offers a look at client outcomes, trends in financial inclusion, and how financial service providers are evolving to better serve their clients — all grounded in direct feedback from tens of thousands of borrowers globally.

Excerpt from The Microfinance Index 2025 by 60 Decibels.

The 2025 MFI Index includes data from more than 85 participating financial service providers (FSPs) and is supported by 21 Partners. Now in its fourth year, the 2025 Microfinance Index has surveyed 24,450+ microfinance clients in 39 countries representing 25 million people globally, with deeper dives into client protection, gender impact, and climate resilience. The 2025 survey gathers quantitative and qualitative data along six key dimensions of impact, including Access, Loan Product Impact, Household Impact, Client Protection, Resilience, and Agency.

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Data Insights for Financial Inclusion Toolkit (DIFIT)

The Data Insights for Financial Inclusion Toolkit (DIFIT) is a platform designed to empower financial service providers with the data-driven insights to build their business, providing appropriate financial products to support their client’s financial journey towards inclusion, resilience, and growth.

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DataKind
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Persona Segmentation Toolkit

To drive inclusive finance in Nigeria, and  EFInA and WSBI’s Scale2Save program are launching the Persona Segmentation Toolkit which allows financial institutions in Nigeria to use the EFInA financial access data, demographic, and socio economic household data in a simple, practical way.

Source:
World Savings and Retail Banking Institute (WSBI)
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CGAP Pulse Survey of Microfinance Institutions

Conducted from June to December 2020, the CGAP Global Pulse Survey of Microfinance Institutions was the first survey that aims to capture the full picture of COVID-19’s impact on microfinance at the global, regional, and national levels.

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CGAP